Need help? Contact us!
We'll reply promptly. If you have a question about an order or product, please provide us with the necessary information, like order number or product details.
What is the delivery time after purchase?
Do you ever restock?
Pieces are rarely restocked due to the strenuous process of producing each exclusive garment.
What is the fit of the product?
All products are true to size unless otherwise specified.
Are sales final once purchased?
Yes. Carefully review all information before finalizing your purchase.
Am I able to return or exchange?
We do not accept returns or refunds, credits, or exchanges.
What are acceptable forms of payment?
We accept all major credit/debit cards, including: VISA, MasterCard, Discover, and American Express. PayPal may be used as well.
What is the shipping process, and can I track my order?
Once the product is shipped, you will receive a shipping confirmation email explaining the date sent and the tracking number. The order takes 1-2 days to process and another 2-3 business days for ground shipping.
Do you ship internationally?
We do ship internationally; customers should expect 10-12 business days for product to arrive.
How can I carry SMITH II in my store?
Refer to contact page.
Can I contact you directly with any other questions?
If you still have questions, feel free to email email@example.com and we will get back to you within 48 hours.